New Best Practice Grease Management Regime for Bars and Restaurants
The Operations Director of the Entertainment District & Outlet Shopping aimed to establish consistent and exceptional grease management policies across all venue restaurants and bars to mitigate the risk of fats, grease, and oil entering the sewerage system, emphasising the environmental and economic benefits of capturing grease at source and implementing a unified, efficient approach for tenant eateries through strategic support and access to data.
FOG Compliance Audit
Proprietary App
Project Overview
The world leader in sports and live entertainment manages one of the UK's busiestevents venues, and a regular on the concert circuit for innumerable globalartists, from Madonna to A R Rahman. Visitors not only enjoy world-classent ertainment they can also experience some of the best eating and drinking inLondon, with something for every taste, from fast food to fine dining.
Customer Challenge
The Operations Director - Entertainment District & Outlet Shopping wanted to ensure that every restaurant and bar within the venue implemented similar, exceptional, grease management policies and regimes, to remove any concerns about fats, grease or oil entering the sewerage system. If waste fat and oil from cooking and food waste is injudiciously poured down the drain, then it can significantly increase the risk of sewer blockages. Moreover, minimising grease in a site’s wastewater reduces the amount of energy required for large-scale wastewater treatment and increases the life of pump stations, while reducing maintenance requirements.
Justas importantly, despite being waste products, fats and oils are still high-energy resources with considerable value. By preventing grease entering the drain and, instead, capturing it at source, the venue could ensure this product could be reused as part of its determination to promote a circular economy.
The operations team identified the need for an advisor who could implement a more unified and efficient grease management approach for eatery tenants, and provide easy, routine access to data. Furthermore, the advisor needed to offer tactful support for all tenants, to help bring them onboard with the new processes and procedures, including staff training and best kitchen practices to manage waste grease.
Solution & Results
The client approached grease management and sustainability experts, Magnete.Their first action was to conduct a site assessment. Magnete shared the results in a report; this was accepted and its recommendations were implemented.
The schedule of work included repairs to existing grease traps, the purchase of some new equipment, and the adoption of new best practice maintenance routines. The Magnete team also provided each outlet with log-in access to an app to record their daily grease management maintenance routines to provide the facilities management team with real-time access to their grease management data.
OperationsDirector - Entertainment District & Outlet Shopping advises:
“We’r every pleased. We now have far more awareness internally of the need for rigorous grease management and our new regime is now in place at every one of our food outlets. The data we get from the app has confirmed that collectively, the solutions recommended by Magnete, are working well, they have been fully adopted, and this has helped significantly reduced the amount of fat, oil and grease which is going down the drains.”
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We are always looking for feedback on our work
Binder Limited has been dealingwith Magnetenow for a few years, using the Thermacoproducts. The requirement now to remove FOG at source has become even greater.Taking on this challenge we are grateful for the relationship we have with bothcompanies. It has become a real pleasure growing our business with them. Theyconsistently show a willingness to help with every project.
"At Godfrey’s we try to operate as responsibly and sustainably as we can, installing the Big Dipper means we're meeting current legislation and reducing our impact on the environment and local drains."
"I would highly recommend Magnete. They are extremely responsive and reliable Any questions and issues are resolved quickly, professionally and efficiently."
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